OFF LOOP SUPPORT

Get back
to what matters.

Quick answers for setting up Screen Time, starting a protected break, and keeping distractions out of reach.

Find an answer
HOW IT WORKS

Simple by design.

01

Start a break

Allow Screen Time access, choose the apps and websites you want to pause, select a duration, and tap Start Break.

02

End a break early

Open OFF LOOP and choose End Break. If Reflection Pause is enabled, the app will give you a short moment to reconsider first.

03

Always Blocked

OFF LOOP Pro can keep selected websites and categories blocked outside timed breaks. Turning it off uses a 14-day cooling-off period.

TROUBLESHOOTING

If blocking does not start

  1. 1Open iOS Settings and confirm that Screen Time access is enabled for OFF LOOP.
  2. 2Return to OFF LOOP, choose at least one app, category, or website, then start a new break.
  3. 3If the issue continues, restart OFF LOOP and contact us with your iOS version.
NEED MORE HELP?

We’re here.

Tell us what happened and which iPhone and iOS version you use. Please do not send passwords or sensitive personal information.